Innerlink Therapy is a private allied health practice operated by GEL Consultants Pty Ltd, providing Speech Pathology and Occupational Therapy services for children, adolescents, and adults.
Your Rights
You have the right to access the personal and health information held by Innerlink Therapy about yourself or your child.
Our Privacy Policy outlines:
– How to request access to or correction of your personal information
– How to make a complaint regarding a potential privacy breach
– How we manage and respond to such complaints
A copy of our Privacy Policy is available on request.
Why We Collect Information
We collect information about you or your child for the primary purpose of providing high-quality allied health services. This includes:
– Conducting assessments, making diagnoses, and delivering therapy
– Supporting ongoing care through handover with other team members (as needed)
– Carrying out administrative functions (e.g., billing directly or via insurers/compensation agencies)
We are committed to only collecting relevant and necessary information to support your or your child’s care.
We will only disclose information to third parties with your written consent, including:
– Your GP or other healthcare providers involved in your or your child’s care
– Insurers or compensation agencies, when required for claims or return-to-work processes
We will never disclose personal information to commercial organisations.
You may receive relevant product or service information related to your or your child’s therapy. You can choose not to receive this information at any time by notifying us.
We do not share personal information with overseas recipients.
Security and Access to Records
All personal and health information is securely stored. Only authorised Innerlink Therapy staff have access to this information.
We take reasonable steps to ensure all records are accurate, complete, and up to date. You may request access to your or your child’s records, and if you believe any details are inaccurate, we will work with you to amend them.
We respect your right to privacy. However, if you choose not to provide necessary information, this may lead to:
– An incomplete understanding of your or your child’s needs
– Reduced accuracy in diagnosis or the effectiveness of treatment
We encourage open communication to ensure the best possible outcomes.
Your data
Your data may be stored on our servers at Innerlink Therapy, or on our practice management system. Data in our practise management system is stored in Australia, and is secured to Australian Standards.
For any questions, requests, or concerns regarding this policy or your or your child’s care, please contac
Innerlink Therapy
Shop 1, 41–43 Knox St, Belmore NSW 2192
Email: info@innerlinktherapy.com.au